Course Content
reception training video
0/9
how to entry of pt in crm
04:22
Incoming call or Telecaller appointment entry on CRM
03:13
Rescheduling, How to find packages and OPD Validity
01:32
How to find Prescription
00:42
Stock Edit & Transfer
02:44
Family Registration & how to enter partial payment
02:34
PRODUCT
03:20
STOCK
04:33
PT GREED
04:08
medicine stock with there pharma name
0/1
medicine stock off all pharma
about adv fue blood test
0/1
about blood test …
03:30
Dr. VIJAY OPD Counciling training
0/21
Hair Tranplant Part 1
14:22
Hair Tranplant Part 2
06:40
Hair Tranplant Part 3
06:40
Antiaging filler thread lift Part 1
00:00
Antiaging filler thread lift Part 2
00:00
Botox
00:00
Breast enlargement
00:00
chemical peel
00:00
Dark Circle Under Eye Hollowness
00:00
Diseases you must know
00:00
Gynaecomastia
00:00
face lift facial contouring thread filler
00:00
HYmenoplasty, vaginoplasty vaginal tightening
00:00
Non surgical weight reduction – cryolipolysis, cool sculpting, ems,
00:00
Other small procedures
00:00
Female Acne Scar
07:51
Female Acne
12:02
Laser-Hair-Reduction
03:59
White Beard
13:48
Gynaecomastia
05:31
stomach fat removal
02:32
Receptionist Bonus modules
Receptionist Training  1. Punctuality & time Discipline  * Why Time Matters  * Impact of Being Late  * Benefits of Punctuality  * Time Discipline Includes  * Pro Tips 
0/5
Bonus Module-1
02:09
Bonus Module-2
02:02
Bonus Module -3
02:17
Bonus Module -4
01:59
Bonus Module -5
01:49
Receptionist module
0/9
Training Module -1
02:53
Training Module -2
02:35
Training Module -3
02:51
Training Module -4
03:00
Training Module -5
02:19
Training Module -6
02:34
Training Module-7
02:12
Training Module-8
02:14
RECEPTION VIDEO
08:03
Receptionist Training

Complaint & Conflict Handling
* Key Principle
* Step-1: Listen Actively 
* Step-2: Acknowledge 
* Step-3: Take Responsibility 
* Step-4: Resolve or Escalate Phrases to Use 
  What Not to Say ?
  Emotional Goals 

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