1. Introduction to Counseling
2. Understand the Patient's Psychology- win their heart
3. How to have an Effective Conversation from Communication to Meaningful Conversation
4. Treatment Explanation Techniques-Science + Emotions
5. Explaining the Cost of Treatment and Understanding EMI-an art and Science
6. Objection Handling Mastery
7. Cross -Selling & Upselling
8. CRM and Daily System
9. Live Roleplay & Feedback Practice
10. Final Assessment & Certification Counselor